** To ensure you get much needed cuddles in these extraordinary times our bear cubs are working hard to dispatch your orders made online. As there is disruption in the delivery network your cuddles maybe delayed **
DELIVERY TIMES FROM DISPATCH
UK ORDERS UK Standard Tracked within 5 working days from dispatch - £3.99 UK Priority Tracked within 2 working days from dispatch. £5.99
Parcel Force within 3-4 working daya. £20
Please note we process priority shipping then standard shipping
Bundles of fluff are collected for postage Monday to Friday excluding bank holidays.
We use Royal Mail for most items, for some heavy items some surcharges may apply.as they are sent Parcel Force
Channel Islands from £9.99
CLICK & COLLECT Taunton You will be emailed when you order is available for collection, bring the email to the Taunton World of Bears Store, Monday to Saturday 12-4 with identification / credit card used, to collect your order.
Estimated Delivery Times UK Standard Tracked within 5 working days UK Priority Tracked within 2 working days
All includes SMS messaging service / emails to keep you up to date, any problems on dispatch we will inform you as soon as we can
PLEASE NOTE NEW SHIPPING ARRANGEMENTS FOR EU COUNTRIES
** To ensure you get much needed cuddles in these extraordinary times our bear cubs are working hard to dispatch your orders made online. As there is disruption in the delivery network your cuddles maybe delayed **
DELIVERY TIMES FROM DISPATCH
EU ORDERS We currently use Royal Mail and Parcel Force for EU, prices are from £19.95 for Royal Mail (<2kg) and Parcel Force (>2kg) £20 for Germany to £60.00 for Malta. As EU applies charges based on country of origin, any VATand Duties payable will be the responsibility of the buyer on import. Please fo through checkout to see the individual shipping charge for your country.
INTERNATIONAL ORDERS From £24.95, will be payable for orders the VAT proportion of the sale is also used towards the postage, any VATand Duties payable will be the responsibility of the buyer on import.. Most goods will be sent (size allowing) airmail, signed for. Takes 6-12 working days from dispatch *Surcharge applies to heavy items
When checking out, before payment details are required, the postage & packing will be calculated and displayed. When ordering some items will have a surcharge for fast/international delivery because of the weight or volumetric weight.This is dependent on the size and weight of the item, and will be confirmed before dispatch if a surcharge needs to be applied. All goods sent are insured to your front door for your peace of mind, with proof of delivery which for most items means they require signing for. Please see terms and conditions for refund policy.
Estimated Delivery Times World-Wide, AirMail (upto 2kg), 5-20 working days from dispatch, dependent on method chosen
For european orders all parcels are now subject to customs clearance which is dependent on the receiving country, where the buyer may have to pay duty and Vat
*Please note we require proof of delivery on all items, which means they may require signature*
Be rest assured its already on order, and should be dispatched to you within 28 days. Where this is not feasible due to supply problems we will let you know. Please also note that new ranges on the site will already show an estimated delivery date.
